Knock, Knock….Who’s There?

RepairsIf someone knocked on your door right now and asked to look in your home, would you let them in?  What if they said they were a plumber and they were checking for leaks in your home or some carpenter carrying nice equipment right there, top drills etc, would you let them inside your house without asking any questions?   I hope the answer is a resounding NO!

Recently two separate residents did let someone inside their home without a lot of questions.  In each case, plumbers in Maroochydore showed up at their door, unannounced and stated that they were there to check on a complaint from their neighbor regarding a water leak and they needed to make sure that the leak wasn’t coming from their home.  The residents allowed the plumber in, let them cut holes in the wall to help with the inspection and stated someone would be back to repair to the walls.   When someone didn’t show or make arrangements to make the repair, they called our maintenance department understandably upset and left our managers and maintenance staff asking a lot of questions.  Luckily, it turned out that each of the plumbers from the gilbert plumbing company had been hired by each resident’s community HOA to investigate a water leak complaint by a neighboring resident.  Because both residents lived in townhomes and shared walls with another unit, the plumber had to make sure that the leak wasn’t coming from our residents’ home.   The problem was that both residents thought T. R. Lawing Realty, Inc. or someone who was hired by T. R. Lawing Realty, Inc. were the people they willingly let inside their homes.

We hear stories of con artists and just plain old bad people every day that we know that we should never let strangers inside our house.  That is what we were taught, even as a young child.  So why would the possibility of something broken in your home allow you to open your doors to just anyone?

T. R. Lawing Realty, Inc. will make every attempt to notify our residents either by phone, email or by letter that a member of our maintenance staff or a company hired by T. R. Lawing Realty, Inc. will be inside their home.  In fact, in our  lease we (as Agent for the owner) will give the resident a 24 hour notice unless the maintenance need in question has been identified as an emergency.   One of our biggest obstacles is a lack of updated information.  Always be sure that whether you are a resident or an owner, you notify our office within a reasonable amount of time if your phone numbers or email have changed.  You can also rest assure that our staff will always be forthcoming about who they are and why they need access to your home.  If not, ask a lot of questions.  It is better to be safe than sorry.

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