How a Quality Property Management Company Helps Find & Keep Quality Tenants

Owning rental properties is one of those things that can look great on paper, but is a nightmare in real life if you get the wrong type of tenants. Your Charlotte, NC properties are an investment and you want others to treat them like an investment. This is why the primary job of a property management company is finding and keeping outstanding tenants to fill their clients’ properties. Outstanding tenants being ones that always pay their bills on time and ensure proper care and maintenance of the property.

Naturally, finding such outstanding tenants is rarely easy and requires a strong understanding of what to look for and what to overlook. A quality property management company has the experience and skill to find the best new tenants for any property. This includes:

  • A strong marketing department. A good way to determine whether you are working with a quality property management company or not is to look at the marketing department. Reputable management groups aren’t just reposting your listing on Craigslist. Rather, they are using a variety of resources to reach out to as many quality renters as possible.
  • Available online application. To sift through as many applications as possible to pick out the best tenants requires being readily available. This starts with taking applications online 24/7 for given properties and keeping a comprehensive database of prospective tenants.
  • Knowing what to screen for. No property management company or landlord can discriminate against prospective renters based on the big seven (race, religion, disability, gender, familial status, national origin, or age). However, there are other key aspects that management groups can use to decline a prospective tenant and prevent a bad tenant-landlord situation from occurring. For example, screening for bad credit, criminal histories, evictions, job histories, pets, smoking, and similar items are acceptable and a manner to ensure a property owner gets a quality tenant.
  • Positive relationships with tenants. Finally, a quality management company understands that to keep their property-owning clients happy, they must keep their tenants happy. To do so, employees prioritize tenant concerns, treating each with respect and swiftly responding to their concerns and needs. Even the best of tenants can be disgruntled, responding with care and promptness is key to ensure the property is kept in its best condition and those good tenants stay happy.

Contact us to learn more!